PROGRAM subject to change
Arrival - Sunday, 01.12.19
Late afternoon arrival | Evening Dinner
Day 1 - Μonday, 02.12.19
| 08.30 am – 09.00 am | Registration & networking coffee |
| 09.00 am – 09.15 am | Introduction of program |
| 09.15 am – 10.45 am |
Customer retention – how does that work? Knowing the thinking and behaviour of a customer gives you a perfect navigation-tool trough Clients talks. [ Han Leenhouts ] |
| 10.45 am – 11.15 am | Networking coffee |
| 11.15 am – 12.45 pm | What sets you apart from the competition in the end and helps you on? [ Han Leenhouts ] |
| 12.45 pm – 01.30 pm | Lunch |
| 01.30 pm – 03.00 pm | The battle for the marketing/sales euro [ Riemer Rijpkema ] |
| 03.00 pm – 03.15 pm | Networking coffee |
| 03.15 pm – 04.45 pm | Introduction of the “Matrix” – The perfect tool for an effective analysis of the actual needs of the customer and the basis for a good budget. [ Han Leenhouts ] |
| 04.45 pm – 05.00 pm | Closing the first day |
| 07.30 pm | Network Dinner |
Day 2 - Tuesday 03.12.19
| 06.30 am – 09.00 am | Breakfast & Hotel Check-out |
| 09.00 am – 09.30 am | Selling Sustainability |
| 09.30 am – 10.30 am | O, O rejections , what do we do now… Finding the solutions for the top 10 rejections you always hear in our market. [ Han Leenhouts ] |
| 10.30 am – 11.00 am | Networking coffee |
| 11.00 pm – 12.45 am | Fares Boustanji |
| 12.45 am – 01.30 pm | Lunch |
| 01.30 pm – 03.00 pm | Special act Rebird [ Fares Boustanji ] |
| 03.00 pm – 03.15 pm | Networking coffee |
| 03.15 pm – 04.45 pm | Special act Rebird [ Predator workshop – Fares Boustanji ] |
| 04.45 pm – 05.00 pm | Closing of Masterclass |
IFES MasterClass will be Hands on. So, all lessons should be applicable the next day. All sessions will be very interactive. We promise less than 40% lecture style. Only trainers with in-depth training experience and/or specific knowledge about the new way of selling will be “on stage”.